Dear Joe, As mentioned when we spoke, we were very grateful for all your assistance with my husband’s case on the 14th August 12.  You instantly took the stress out of a very upsetting event and we felt that you gave us your full attention at all times to bring the matter to a successful close.  Your friendly and professional manner was very welcome and we wish we had found you much earlier.  We have already recommended you to family and friends in case they ever need your services. With sincere regards,